When will my order arrive?
The delivery time depends on the shipping company selected and the delivery agent. We offer shipping services in several major cities, and delivery typically takes between one to two weeks from order confirmation.
Do you offer delivery outside the country?
Yes, the shipping companies we work with deliver to a range of cities worldwide. All the cities serviced by the shipping agent will be listed on the website.
What if the product has a manufacturing defect?
Please refer to the return policy to understand the terms for returns and exchanges. If a manufacturing defect is found and an agreement is made to return the product, the shipping cost for the company as well as the return shipping cost will be borne by the customer. However, the product cost will not be charged to the customer according to the return policy.
Do you offer discounts for bulk orders?
Yes, the store offers bulk order delivery, and discounts of 10-20% are available on certain products. You can contact us directly through the "Contact Us" page for inquiries about quantities and available discounts.